Information Technology Acceptance and E-business Adoption in Organizations

Abstract

The key forces which are bringing changes in e-business sector are caused mainly by Information Technology (IT) Services. E-business technologies are considered as the latest in the line of new information communication technologies (ICTs). It is found that the increment in competitiveness through the rise in the efficiency of organization as well as the ease in the development of new products and services is facilitated by ICTs when utilized effectively. Many large organizations along with small-, medium-, and micro-sized companies have shown keen interest toward e-business adoption (EBA). This study is conducted to analyze the impacts of IT on EBA and to understand the effects of quality IT strategy in e-business performance. The focus of this study is Chinese users through an online survey. The measurement instrument of this research model developed from various studies has determined the factors in a multi-dimensional manner which shows these effects of these factors in real e-business behaviors of China and their relations. The companies which adopted e-business have achieved success in business and have expanded sales in wide geographical areas as per the findings of the study. It was found that organizational factors such as profitability, size of operation, and investment at the corporate level did not affect the strength of the adoption of e-business tools. The key challenges found were the definition of web activities for leading to achieve strategic objectives and training workshop to work on the internet. The results of these findings are then drawn together in the concluding section of the paper.